Future Super is an Australian retail superannuation fund that offers superannuation services, focusing on zero fossil fuel investment and on holistically ethical investment with an emphasis on clean energy projects.

I work closely with the Head of Strategy to set-up and implement major strategic projects, support teams in their own strategic planning and run data analysis for the MDs and teams

• Selected for a 6-month rotation in Bain’s ADAPT (Advanced Digital And Product Team), working with developers and designers to create innovative digital solutions for our clients. 

• Selected for a 6-month secondment to South East Asia after just 14 months, where I worked in Malaysia, Singapore and Hong Kong on due diligences and Asia-focused strategies for global asset management and private equity funds.

• Digital transformation for a telecommunications company. I set up the pilot team, redesigning and digitalising the target customer journey and working with our designer to prototype part of the new digital experience. I also organised and prepared Agile training, which was rolled out to 100+ of their employees (including the CEO). I also helped transform their Data Insights process & tools. My team was on track to deliver £35M+ savings (>£25M above target) and the program was extended to cover the entire customer journey.

• ‘Agile at Scale’ transformation at a consumer product company. I was embedded in a new client team, coaching Agile and designing materials including their global Agile ambition. New product development was reduced from 18 to 6 months, while customer and retailer feedback improved. They have since scaled the program globally. 

• Post-acquisition integration management for two sportswear brands. I was responsible for building and tracking the redundancy process, working closely with the client’s leadership to create a strong team, while realising synergy targets set by the board. The successful integration set the stage for the $1 billion acquisition of the company later that year.
   
• Procurement cost savings for an international Corporate IT company. Benchmarked current spend and developed saving strategies that were taken forward by the VP of Global Procurement to achieve in-year savings.

• Sales strategy and digital dashboard creation (Alteryx and Tableau) for a UK logistics company . Also created sales decks and pipeline optimisation strategies for potential & existing clients.

• Global Supply Chain transformation for a luxury fashion brand. Inventory forecasting, operating model redesign and project management.

Outside of project work, I sit on the Social Impact Committee, recommending and approving office pro-bono projects and advertising opportunities within the office. On top of this, I volunteer on our Social Business Incubator team, previously designing a strategy to increase the reach and engagement of a large educational social enterprise. I am also involved with our ‘Counter Narrative’ project, a campaign with the Home Office, Facebook and other PR, digital marketing agencies and law firms across the EU to promote anti-extremist initiatives.

• Benchmarked the global procurement function for a major aerospace and defence company, leading to a multi-million pound long-term procurement restructuring contract. This including creating client deliverables in PowerPoint & Excel, being involving project management & taking part in client meetings.

• Assisted with a Shared Service Centre restructuring project for an international technology company, working with colleagues from 3 different offices which resulted in the client contracting PwC for one year’s engagement implementing the recommendations.

• In addition to assigned project work, I also helped on a Strategy& project, analysing trends in the domestic energy market and making recommendations for clients to navigate new regulations & the evolving customer demand.

I also took on the role of ‘Social Co-ordinator’, arranging weekly events for up to 30 other interns across sectors.

PR and Marketing Summer Intern, June-August 2013 + 2014

Planned & implemented 2 marketing campaigns to improve the company’s online presence.

Wrote a strategy report analysing popular posts and newsletters, recommending how to improve online customer engagement & suggesting a staff involvement plan. Resulted in a 236% increase in social media activity over 3 months.

Exhibition Work 2012-2013

Planned and implemented a PR event at a national exhibition. This involved designing and running a competition, in conjunction with British Virgin Island Tourist Office, to obtain marketing leads. It resulted in 376 new subscribers to the e-newsletter, all potential customers.

Office Assistant 2011-2012

Summer job including updating the website, preparing bespoke travel documentation packs and working with clients and suppliers over e-mail and phone.

Managed a luxury ski chalet for 5 months, including writing and cooking menus, cleaning and looking after VIP guests during their stay. I established good relationships with all the clients and achieved 100% return bookings for the next season.

Very client based job which required constant professionalism and the ability to socialise and form relationships almost immediately. I lived and worked with another chalet manager, as well as the owner, which required close teamwork at all times. Problem solving and adaptability were key, as we were expected to be able to deal with any issues facing our clients.